Frequently Asked Questions
Everything you need to know about your WWDIS beauty experience.
How can I track my WWDIS order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are WWDIS products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All WWDIS products are 100% cruelty-free, and the majority of our collection is vegan-friendly.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What should I do if my item arrives damaged?
We apologize for the inconvenience. Please contact our support team within 48 hours of delivery with a photo of the damaged item to arrange a free replacement.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.